Dear Lisa,

Thanks so much for your response. I tried to access the exam again today, but still the same thing happens. I opened the other online exams and they all worked fine. Do you have any clue what the problem might be?? Is it possible that the fault is on my end??

P.S. If I take the written exam, what are the other options I can do besides mailing it?? (e.g. faxing or e-mailing) How long does it take until I receive my grade?

Hoping to hear from you soon!!

Miriam